Craze Play

Craze Play is a legal gambling platform which was founded in 2019. It’s obtained a license from Malta Gaming Authority, which is basically a guarantee that your personal data and funds are. In order to find out more, read real players’ reviews on Craze Play.

Registration

The procedure is simple. It takes only 2-3 minutes most of the time. Just push the Sign Up button on the main menu. You need to fill in all the forms providing real information about yourself. The platform needs to know your first and last name, date of birth, address, phone number, postcode, etc. Don’t worry, your personal information is in good hands.



It’s really important to tick the boxes, otherwise your registration won’t be complete. That’s how you show that you agree with all the terms and conditions of the site. The second box it’s optional, but we recommend you to tick it, too. It helps players not to miss any interesting promotions.

Special offers

The casino has a generous welcome package that consists of 3 parts:

100% first deposit bonus up to 100 EUR and 25 free spins on Starburst.
50% second deposit bonus up to 100 EUR and 25 FS on Twin Spin.
25% third deposit bonus up to 300 EUR and 100 FS on Northern Sky.



The minimum deposit for all of these bonuses is 20 EUR. They need to be wagered 40 times in order to be cashed out. The special offer is valid only for new players. It’s prohibited to create several accounts in order to take part in the promotion.

Another interesting offer is called Happy Wednesday. It’s a 60% bonus up to 60 EUR. However, if you deposit 50 EUR, then the bonus will be 80 EUR. And if the deposit is 100 EUR or higher, you will receive 160 EUR that you can spend on any games. Wagering requirements are the same as for the welcome package.

Loyalty program

The best thing a casino can do to make its clients loyal is to give them lots of rewards for playing on the site. Just make deposits and play for real money to become a part of the VIP club. The gifts you can receive are great. There are lots of exclusive bonuses, you will be assigned a personal manager, withdrawal limits will be higher and financial operations will become faster.

There are 6 levels in the VIP program:

Level 1 — 5% cashback, automated gifts, level welcome gifts, redeemable loyalty points.
Level 2 — 6% cashback, automated gifts, anniversary promotions, level welcome gifts, redeemable loyalty points.
Level 3 — 7% cashback, automated gifts, anniversary promotions, level welcome gifts, reduced wagering bonuses, redeemable loyalty points.
Level 4 — 10% cashback, automated gifts, anniversary promotions, level welcome gifts, reduced wagering bonuses, redeemable loyalty points.
Level 5 — 15% cashback, automated gifts, concierge service, anniversary promotions, level welcome gifts, reduced wagering bonuses, redeemable loyalty points.
VIP — 20% cashback, automated gifts, concierge service, anniversary promotions, level welcome gifts, reduced wagering bonuses, redeemable loyalty points, increased withdrawal limits.

Payments

Just like in Boomerang casino, deposits in Craze Play are processed almost immediately. They usually take 2-3 minutes. There aren’t any fees applied to transactions. Another great thing about financial operations on the site is that the minimum deposit is only 20 EUR, whereas the maximum depends on your level in the VIP program. Players have 14 payment methods to choose from. Here are the most popular ones:

Visa;
Mastercard;
Neosurf;
Ecopayz;
Paysafecard.



The minimum withdrawal on the site is 20 for most banking options. The casino claims that payouts might take up to 5 days, but they are a lot faster most of the time. The majority of users say that they receive money in 3-4 hours. Keep in mind that you might need to pass KYC verification before the first withdrawal, so we recommend you to prepare your national ID, driver’s license and utility bills beforehand.

Lobby

You can play over 2000 casino games on the site. The quantity is great, but the quality is even better. Games that are presented in Craze Play casino are produced by software providers known all over the world. A few examples are Pragmatic Play, Net Entertainment, Booming and Quickfire. It doesn’t matter what kinds of games you like, there’s always something you will enjoy.



The lobby itself is really convenient. Games are well-categorized, so that you won’t spend too much time looking for a specific title. There are 9 categories:

All games.
New games.
Table games.
Slots.
Live casino.
Jackpots.
Popular.
Favorites.

You can look for a certain game using a search tab. A similar feature can be used in Bons casino, for instance. What’s more, there’s an opportunity to show only products of specific software providers. It’s a shame some platforms don’t have such features. Last but not least, casino players can try out games for free. Just click on the demo mode button. This option helps to get used to the interface, learn the rules of the title and test new strategies. All of that can really improve your win rate.

Customer support

If you have any troubles with the casino site, you can go to the Support page. The most frequent questions are answered on it. Issues are sorted out into 4 categories, and it’s pretty convenient. If the FAQ section doesn’t help, you can contact the support team directly.



There are 2 options to contact customer support. Let’s start with the live chat. It’s available 24/7. Players’ messages are usually replied within a minute which is a great result. All you need to do is click on the button at the bottom right corner and type your question. The live chat can be used even by unregistered players.

The second option is email support (support@hd.crazeplay.com). The waiting time is a bit longer. You’ll receive a response within an hour. In order to make the process faster, you should add as many details about your problem as you can. The support team members won’t need to ask additional questions, and, as a result, you will need to wait a bit less. It’s also a good idea to attach screenshots.

Mobile experience

The site is fully accessible from mobile devices (smartphones, tablets). The operating system of your gadget doesn’t matter. The platform supports even low-budget devices, and there won’t be any lags. The best thing about the mobile casino is that you don’t need to download anything. Simply open the site on your smartphone browser, and you will be redirected to the mobile version automatically.

The mobile version of the website has the same features as the desktop one. You will be able to create a new account, make deposits, request withdrawals, play favorite games, contact customer support, collect bonuses and loyalty points. Even the interface is similar, so it won’t take you too much time to adapt. Just log in and start playing.

The mobile site has a few important advantages over the website for personal computers. First of all, you get an opportunity to gamble anywhere you want. The only thing needed is a stable connection to the Internet. What’s more, it’s a lot more convenient, as a smartphone doesn’t take too much space. Last but not least, there are lots of games created for mobile devices, so your experience will be great, you can believe us.